Privacy Policy
At syvontraquelim, we understand that managing your finances requires trust. When you're creating budgets that shape your financial future, you need to know exactly how your personal information is handled.
This privacy policy explains our practices regarding the collection, use, and protection of your personal information when you use our budget creation services. We're committed to transparency because your financial privacy matters.
Information We Collect
We collect information that helps us provide personalized budget creation services. This happens through different channels depending on how you interact with our platform.
Account Information
- Full name and contact details
- Email address and phone number
- Billing address and payment information
- Account preferences and settings
Financial Data
- Income sources and amounts
- Expense categories and spending patterns
- Budget goals and financial objectives
- Transaction history for budget tracking
We only collect financial information that you voluntarily provide to create and manage your budgets. We never access your bank accounts directly without explicit permission.
How We Use Your Information
Your information serves specific purposes related to budget creation and financial planning. We don't use your data for unrelated marketing or share it unnecessarily.
Primary Uses
- Creating personalized budget templates based on your income and expenses
- Providing budget analysis and financial planning recommendations
- Sending account updates and important service notifications
- Processing payments for premium features and services
- Improving our budget creation tools based on user feedback
Communication Purposes
We contact you about your account status, budget updates, and service changes. You can opt out of non-essential communications at any time through your account settings.
Information Sharing and Disclosure
We don't sell your personal information to third parties. Period. However, there are limited circumstances where we may share information to provide our services or meet legal requirements.
Service Providers
We work with trusted partners who help us operate our platform. These include payment processors, cloud hosting services, and customer support tools. All partners sign agreements requiring them to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose information when required by Australian law, court orders, or regulatory requests. This includes compliance with Australian Privacy Principles under the Privacy Act 1988.
We will notify you of any disclosure requests unless legally prohibited from doing so. We challenge requests we believe are overly broad or inappropriate.
Your Privacy Rights
Under Australian privacy law, you have specific rights regarding your personal information. We've made it straightforward to exercise these rights through your account or by contacting us directly.
Access and Correction
You can view and update most of your information through your account dashboard. For information not available there, contact us and we'll provide access within 30 days.
Data Portability
You can export your budget data and financial information in standard formats. This makes it easy to switch to other financial planning tools if you choose.
Deletion Rights
You can delete your account and associated data at any time. Some information may be retained for legal or legitimate business purposes, but we'll explain what remains and why.
Data Security and Protection
Financial information requires robust protection. We use industry-standard security measures and regularly review our practices to stay ahead of emerging threats.
Technical Safeguards
- End-to-end encryption for all financial data transmission
- Secure data centers with 24/7 monitoring in Australia
- Regular security audits and penetration testing
- Multi-factor authentication for account access
- Automated backup systems with encryption at rest
Access Controls
Only authorized personnel can access your information, and only when necessary for service delivery or support. All access is logged and monitored.
Data Retention
We keep your information only as long as needed to provide services or meet legal requirements. Different types of information have different retention periods.
International Data Transfers
Your data is primarily stored and processed within Australia. When we use international service providers, we ensure appropriate safeguards are in place.
All international transfers comply with Australian Privacy Principles and include contractual protections that meet or exceed local privacy standards.
Changes to This Policy
We review and update this privacy policy annually or when our practices change significantly. You'll receive notice of material changes through email and account notifications.
Continued use of our services after changes take effect constitutes acceptance of the updated policy. However, we'll seek separate consent for any significant changes to how we handle your financial information.
Contact Our Privacy Team
Questions about your privacy or this policy? We're here to help and respond to all inquiries within two business days.
Address: 34 Gosse St, Kingston ACT 2604, Australia
Phone: +61 2 6271 8888
Email: privacy@syvontraquelim.com